Frequently Asked Questions
We get asked a ton of questions by our customers online and at various trade shows. We've compiled a bunch of the most frequent questions here and are always ready to answer any other questions that you might have.
What is MuscleEgg?
Only the best protein available! MuscleEgg is liquid egg whites, plain or flavored. Plain comes in original and organic. Flavors available are chocolate, chocolate caramel, cake batter, key lime pie, mint brownie, pumpkin spice (seasonal), strawberry, and vanilla. Keep a look out for new flavors! MuscleEgg can be used for drinking straight, cooking, or adding to any of your favorite recipes. Find great recipes using MuscleEgg on the MuscleEgg Blog or follow us on Facebook, Instagram and Pinterest.
How is MuscleEgg made?
MuscleEgg is made right here in the MuscleEgg facilities. We harvest shell eggs and separate the whites from the yolks. We then add flavor to our flavored egg whites and bottle, freeze, store, and ship MuscleEgg fresh to your door. Obviously, no flavor is added to our original or organic egg whites. Get a glimpse of how MuscleEgg is made.
Wait...so you own a farm? Are the animals cared for properly?
We are insanely concerned about the life and health of our hens. They are free-range hens and their health and diet is constantly monitored to ensure that our care for them measures up to the highest standards.
What do you do with the egg yolks and shells?
The yolks are sent off for use in ice creams, dressings, etc… The shells are distributed locally and used in fertilizers.
Is MuscleEgg REAL eggs? What’s it made of?
100% real liquid egg whites. MuscleEgg is the same thing as if you cracked your own eggs and separated the whites from the yolks. No substitutes or powders here. The big differences are that we pasteurize the egg whites to kill any bacterium and, of course we add flavor to our flavored egg whites.
So, is it like a supplement or something?
MuscleEgg is a whole food product, not a supplement.
How much protein is in MuscleEgg?
Each serving of MuscleEgg contains 25-26 grams of protein. You can view more about our egg whites nutritional info here. Egg whites are the best natural source of protein out there!
How much MuscleEgg protein is actually absorbed in my body?
MuscleEgg egg whites are 100% bioavailability. Your body will absorb and use all of the protein contained in MuscleEgg egg whites so that none is wasted. Learn more about protein bioavailability in MuscleEgg.
How much fat is in MuscleEgg?
MuscleEgg egg whites are a fat free food. No need to worry about that here! You can view nutritional labels on each product page or view them all on our egg whites nutritionals page.
How much sugar is in MuscleEgg egg whites?
Our original and organic egg whites have no sugar at all. Our flavors are lightly sweetened with no more than 1 or 2 grams of sweeteners, such as dextrose, per serving. View exact nutritional data and labels for each product here.
Do MuscleEgg egg whites contain cholesterol?
No. MuscleEgg does not have any cholesterol.
How many calories are in MuscleEgg egg whites?
A single serving of MuscleEgg egg whites will have low calories, generally only 130-140.
What does bioavailability mean?
Bioavailability refers to how well your body can absorb and utilize nutrients you consume. Other sources of protein, such as powders, are great, but even the best of them are only 70% bioavailable. Head over to our page explaining protein bioavailability in egg whites for more information.
How much protein do I need daily?
That’s a loaded question that depends on how active you are, your size and what your goals are. According to various studies on this topic, your optimum intake may vary between 0.4 grams of protein (per pound of body weight) for inactive people who are otherwise healthy to 1.2+ grams of protein (per pound of body weight) for people actively building muscle. If you are trying to build muscle, you will need more protein to repair muscle tissue. If you’re trying to lose weight, protein helps you feel full longer because it digests more slowly than carbs and fat. It can also give a boost to your metabolism and is ideal to help you shed fat while maintaining lean muscle mass. Athletes and pregnant women also need more protein than the average person. Regardless of your goals, protein is important for everyone because "it has its hands in every critical function of the body," according to Leslie Bonci, MPH, RD, director of sports nutrition at the University of Pittsburgh Medical Center. Get more information here if you’ve ever asked yourself, “How much protein do I need?”
Will egg whites help me lose weight?
Egg whites can definitely be an integral part in helping you lose weight and are popular in many weight loss programs. Protein from egg whites will help you feel full and satiated longer, increase metabolism, decrease appetite, and help you maintain lean muscle mass while shedding weight. Of course, you’ll want to check with your dietician/nutritionist to make sure you’re dieting properly.
Is MuscleEgg raw eggs?
No. There is a difference between raw egg whites and pasteurized egg whites. MuscleEgg egg whites are double pasteurized for safety and smoothness. Eggs you crack yourself tend to not have a great texture for drinking. Our egg whites are pasteurized and filtered to be as smooth as chocolate milk.
What’s the difference between raw and pasteurized liquid egg whites?
We're glad you asked! Our egg whites are double pasteurized to kill bacterium, such as e. coli and salmonella. This also helps to create a much smoother consistency that’s easy to drink. Raw egg whites are susceptible to these things that can make you sick.
Are MuscleEgg liquid egg whites USDA approved?
Yes! MuscleEgg egg whites are made in our very own state-of-the-art USDA regulated facility. Every process, all of our facilities and equipment, and each individual batch of liquid egg whites we make is inspected and certified by both the full-time on-site USDA inspectors AND also sent to an outside third party inspection company to ensure that you are receiving the best quality egg whites possible.
Is MuscleEgg safe to drink straight out of the jug?
Absolutely! In fact, that’s why we created our different flavors of egg whites! We want MuscleEgg to be easy, tasty and convenient.
I have an egg allergy. Will MuscleEgg be OK for me to consume?
No. MuscleEgg is 100% egg whites. If you have an egg allergy, you consume MuscleEgg at your own risk.
I'm allergic to gluten, dairy, and/or soy. Can I still have MuscleEgg?
Absolutely. MuscleEgg does not contain any dairy, gluten or soy.
Is MuscleEgg egg whites kosher?
How should I store MuscleEgg?Because MuscleEgg is perishable, you’ll want to always store it in the fridge or freezer. You can keep it frozen for up to a year until you’re ready to open a jug. Once it has been opened and/or unfrozen we recommend storing in a fridge below 38 degrees. It will stay good in the fridge for 3-4 weeks giving you plenty of time to use it. In order to ensure a smooth consistency, we recommend NOT to re-freeze MuscleEgg.
How long does MuscleEgg stay good?
MuscleEgg is made fresh every week and because it’s a whole food, it is perishable. You can keep it frozen for up to a year and it’ll still be good. Once thawed, you can keep it fresh in the fridge for another 20 days or so. Keep in mind that in order to maintain a smooth consistency and freshness we do not recommend to re-freeze MuscleEgg egg whites after it has already thawed.
What’s the best way to thaw MuscleEgg?
The best way to thaw it is in the fridge. This can take a few days depending on the temperature of your fridge. To quick thaw, you can leave it out on the counter in 4 hour increments till it’s thawed. Every four hours shake it up and put it in the fridge for an hour. Repeat as necessary. The quickest method is to put it in the sink with cold water and let it thaw completely there. We don’t recommend leaving it out for more than 4-6 hours at a time. After it has thawed completely, make sure you don’t leave it out for more than an hour.
Why does MuscleEgg come in those jugs?
We’ve had our jugs custom designed to make MuscleEgg easy to store in as small of space as possible. We paid attention to every detail from the imprinted MuscleEgg logo on the jug to the sealed off handles so you don’t get egg whites drying up in the handle.
What does it taste like?
MuscleEgg is smooth and easy to drink and/or cook. The original and organic don’t really taste like anything making them perfect to use in recipes for shakes, omelets, scrambles or anything you want to use egg whites in. We also carry 8 different flavors – chocolate, chocolate caramel, cake batter, vanilla, strawberry, mint brownie, key lime pie (seasonal)and pumpkin spice (seasonal). All flavors are amazing and can be used for drinking straight out of the jug or incorporating into recipes. If you didn’t know better, you wouldn’t even know you were drinking egg whites.
What’s the best way to use MuscleEgg egg whites?
That all depends on your personal preference! You can drink a glass of MuscleEgg egg whites in the morning as part of breakfast, any time you want a tasty snack, or right before bed to help you feel full throughout the night and curb late night snack cravings. You can also cook it and incorporate it into any recipe. MuscleEgg is made of egg whites after all, so you can use it in breakfast scrambles, quiches, shakes, omelets, breakfast burritos, casseroles, waffles, French toast, pancakes, healthy desserts, really whatever you want! Be sure to check out the MuscleEgg Blog or follow us on Facebook, Instagram and Pinterest to get all kinds of awesome recipes created by both our in-house professional recipe developers as well as every day fans like you!
Can I cook with MuscleEgg?
Absolutely! MuscleEgg is egg whites and will cook up great! Feel free to cook it by itself (like a scramble) or incorporate it into any of your favorite recipes. Check out the MuscleEgg Blog or follow us on Facebook, Instagram and Pinterest for some amazing recipes!
What flavors of MuscleEgg are available?
MuscleEgg is currently available in Organic (plain), Original (plain), Chocolate, Vanilla, Cake Batter, Chocolate Caramel, Key Lime Pie (seasonal), Strawberry, Mint Brownie, and Pumpkin Spice (seasonal). You can flavor the organic and original any way you like. Our flavors are all great too!
Do I have to mix the flavors into my MuscleEgg egg whites?
No. Of course, you can if you would like to, but we’ve already taken care of that for you with our flavored liquid egg whites. We mix them right here in the MuscleEgg facilities to our exact specifications to bring you delicious flavors that you can drink straight out of the jug!
What sizes of jugs is MuscleEgg offered in?
MuscleEgg Liquid is currently available in 12 oz, half-gallon and gallon sizes. MuscleEgg Powder is available in a 340 g (12 servings) bag.
Do you ever have sales?
Of course we do! To be notified of sales, be sure to sign up for our monthly newsletter where you get exclusive email-only coupons. Don’t worry, we generally only send 1 email each month, sometimes 2 if we’re doing multiple sale. On rare occasions you may get 3 emails in a month, but that has only happened a couple times in the history of MuscleEgg. You can also follow us on Facebook, Instagram, Pinterest and other social media venues as we advertise sales and giveaways there.
How is MuscleEgg shipped?
MuscleEgg is shipped frozen in insulated boxes. We recommend getting it into your freezer or fridge as soon as possible to keep its freshness. Please see our Shipping Policy page for more info.
Where do you ship to?
MuscleEgg is available for shipping within the United States only. Sorry, but because of customs and shipping restraints we cannot ship internationally or to APO/FPO or PO boxes. Shipping to Hawaii and Alaska is an additional charge.
How much is shipping?
Shipping for MuscleEgg is charged per case. A single case can hold up to 4 single gallons or 6 half-gallons. For 2 gallon and 2 half-gallon cases the shipping is $16. For 4 single gallon, 4 half-gallon and 6 half-gallon cases the shipping charge is $22. For shipping to Hawaii & Alaska, call for a shipping cost.
Can I get MuscleEgg in Canada?
While we can’t ship to Canada, we have had customers close to the border get creative. We are more than happy to ship your MuscleEgg to a United States address close to the border where you can pick up the product and drive it back across the border with you. However, this generally only works with smaller quantities (4 gallons or less).
How long does shipping take?
Shipping time for orders is between 3-5 business days. It’s also important to note that we may hold your order for shipping if placed Thursday or later in the week (or, at our discretion) to ensure that your MuscleEgg arrives fresh.
When do you ship? What's the latest I can order to get my MuscleEgg this week?
We generally ship orders within 24-48 hours of receiving them. Shipping takes place Monday through Thursday. For an order to ship out within 24 hours, it must be received by Wednesday at 9am Mountain Time. Any orders placed later than this may be held for shipping until the following Monday to ensure that your MuscleEgg arrives Fresh. Note that orders going to lower Texas and Florida must be received by 9am Mountain Time on Tuesday to ensure your order is received by the end of the week. If you have any questions, please call our customer service at 1-855-289-6872.
What shipping methods are offered?
All shipping is done via FedEx Ground from one of our two warehouses to ensure that all orders are delivered within 4 days of shipping. If you are interested in other shipping alternatives, please call our customer support at 1-855-289-6872.
What if my order is out of stock?
In most cases, you will not be able to order a product if it is out of stock. In the rare case that you do place an order for an item that has run out of stock, we will notify you immediately and let you know when it will be back in stock and shipped to you or give you the option to select different flavors for immediate shipping.
Will I receive a tracking number?
Yes! You will be sent a tracking number via email so that you can track your order and know when the expected delivery date is. Please allow up to 24 hours for tracking numbers to update after placing your order and be sure to use a valid email address to that ensure you receive your tracking number. Note that tracking numbers will be emailed to you from firstname.lastname@example.org.
I received the wrong product or am missing some product. What do I do?
We work hard to make sure that you receive exactly what you ordered, however mistakes do happen occasionally and we apologize for that. If you do receive the wrong flavors, simply contact our customer service at email@example.com or 1-855-289-6872. They’ll be happy to get your order taken care of. Make sure you have your order info handy.
How do I return product?
If you want to return product, please contact our customer service at 1-855-289-6872. Please see our Return Policy page for more info.
How long do I have to request a return?
You have 14 days from receipt of your product to request a refund. Call our customer service at 1-855-289-6872 to determine if your order is eligible for a refund. Note that shipping charges aren't refundable.
Do you offer returns/exchanges?
Refunds/exchanges are available under some circumstances. Please call our customer service if you are unhappy with the flavor you ordered, didn’t receive part of your order, or received damaged product.
I think my product was damaged in shipment. What do I do?
If you notice damage when the package arrives, please contact our customer service ASAP at firstname.lastname@example.org or 1-855-289-6872.
Which payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, American Express, and Discover. We also accept PayPal.
When is my credit card charged?
Your credit card is charged immediately upon placing your order. If you don’t have funds available on your card, your order will not be successful. If your payment is declined you may still see an authorization on your card statement - this is not a charge and will drop off within a few days.
I have a coupon code. Where do I enter it?
On a desktop you will see “Discount Codes – Enter your coupon code if you have one” directly beneath the items listed on the Shopping Cart Page (the page you see when you click the “Add to Cart” button for any product). On a mobile device you will see the “Discount Codes” on the same page, but you will need to scroll down past the checkout button and estimated shipping section. Then, you just enter your coupon code and click the “Apply Coupon” button.
My coupon code isn’t working. What do I do?
If your coupon code isn’t working, please verify that it hasn’t expired as coupons are only usable for limited times. Coupon codes are NOT case sensitive. If you’re still having trouble, call or email our customer service.
What’s the minimum quantity I can order?
Because MuscleEgg needs to stay cold throughout shipment, we do not offer single jugs for sale. The minimum quantity is 2 gallons throughout the whole year. In the colder winter months we also offer 2 half-gallons as a minimum.
Where can I buy MuscleEgg?
Right here! Just click on the “Products” menu at the top. You can also find MuscleEgg for sale at nutrition shops all across the United States. Check out our Store Locator to find the nearest MuscleEgg dealer. We also sell MuscleEgg at various fitness events that we attend throughout the year, so be sure to find us there too!
How can I get a discount on MuscleEgg?
The easiest way to get a discount on MuscleEgg is to make sure you have signed up for our monthly email (you can find the sign up form on the right-hand side of our homepage), follow us on Facebook, Instagram and other social media and keep your eyes peeled! We email a monthly discount that we don’t publish on Facebook or anywhere else. And, any time we run a special sale, we’ll announce it through email as well as Facebook and Instagram.
How can I access my online account, downloadable ebooks, order history?
You can access your online account here. From this account you can download your ebook purchases, check order history and find other useful information.
How do I get an ebook that I ordered? How long will I have to download it?
When you purchase an ebook or other downloadable product, you will receive a download link in your order confirmation email. You can simply click on the link in the email to download your ebook. Alternatively, you can login to your account at MuscleEgg.com and access your downloads there. Ebooks can be downloaded a maximum of 3 times. Once it has been downloaded 3 times, the download link will expire and you will not be able to download it again.
Does MuscleEgg sponsor any fitness events?
MuscleEgg proudly sponsors many different fitness events throughout the year. Chances are we’ll be somewhere near you on any given weekend. Follow us on Facebook and Instagram to be notified of where we will be. If you are interested in having MuscleEgg sponsor/attend your show, please contact email@example.com.
Does MuscleEgg ever attend fitness shows/expos?
Of course! We attend and sponsor lots of fitness shows. You can find us at an event near you throughout the year and sample MuscleEgg. We always give discounts at the shows we attend that you can only get by attending the show and placing your order for MuscleEgg egg whites there. Follow us on Facebook and Instagram to know where we are on any given weekend.
Do you sponsor any athletes?
Yes! We proudly sponsor athletes who have a love of MuscleEgg and fitness in general. Our sponsored athletes are like family to us!
How do I become a sponsored athlete?
If you are interested in becoming a sponsored athlete or brand ambassador, please email firstname.lastname@example.org with a bio, pictures and any other info you feel is relevant.
I have a nutrition shop/gym/store. How can I sell MuscleEgg?
If you are interested in carrying MuscleEgg egg whites in your store, simply fill out this short form. We’ll answer your questions and put you in touch with one of our regional sales reps who can help you out further.
Do you offer an affiliate program?
We do have an affiliate program. This is a great way for you to promote MuscleEgg on your own website, blog, social media AND make some $$$ for doing it! Check out our MuscleEgg affiliates page for more info.
I am a blogger or webmaster and I’m interested in partnering with you. Who can I contact about this?
We work with a lot of different companies and individuals in a lot of different ways. Sometimes it’s an ongoing relationship and sometimes it’s a one-time thing. Either way, you can email email@example.com if you are interested in partnering with us in some way.